We strive to ship all orders on the same day when placed before 12:00 midday.
We use a 2-3 day Royal Mail trackable shipping service for orders under 2kg, for larger orders (heavier than 2kg) we use a Trackable DHL service.
Orders placed after 12:00 midday will be sent the next working day.
If there are any issues with your order we'll contact you directly and as soon as we can. Please provide phone numbers to allow us to do this immediately.
If your order arrives damaged or has items missing please contact us straight away and we'll resolve the issue as soon as we possibly can.